Since the wording ’agency services‘ doesn’t always cover our idea of services you may expect, we herewith provide you a summary of our ’activities‘ which we include in our competitive agency fees.
Commercial services
Production of detailed port expenses.
Consultancy of port expenses such as harbour & pilot dues.
Negotiations with harbour authorities, pilots, stevedores, etc… concerning ’frequency‘ rebates for regular clients in the port.
Setting up liner services towards harbour authorities and pilots.
Overall ‘follow up’ of harbour expenses.
Operational services
Daily reporting of the vessels actual position eta & etd, up-to-date prospects.
Daily correspondence and communication towards all parties concerned related to a vessels call into any Belgian port.
Physical in- & outward clearance towards authorities for crew and cargo.
Forwarding activities.
Waste management.
ISPS reporting.
Issuance of all relevant cargo & custom related documents.
All crew and husbandry related matters.
Handling and transport of spare parts.
Chartering of barges and coordination of transhipments.
Delivery of cash to master.
Arrangement and coordination for delivery of bunkers, fresh water, provisions, etc…
